FAQ

Frequently Asked Questions

How to Delete Old Files - DocStar
Follow the below steps in order to permanently delete old files both in Docstar and in the Recycle Bin within Docstar. How to Delete Old Files Step ...
Thu, 15 Jun, 2023 at 12:42 PM
How to Reconnect the DocStar/Eclipse Client
In the event that your scanner is no longer working with DocStar/Eclipse or you can not upload files, use the steps below to get yourself back up and runn...
Thu, 13 Jul, 2023 at 1:11 PM
Updating Your Bookmark and Desktop Shortcut
Our website is moving to a new address. To ensure you can continue accessing it without issues, please update your bookmarks and desktop shortcuts. Follow t...
Tue, 18 Feb, 2025 at 1:48 PM