Docstar Client Service
Description: Reports are not being sent to all users, mostly new. Software:All Solution: Sounds like tables are not updating properly for the re...
Mon, 18 Feb, 2019 at 12:14 PM
Description: This error will appear when the client service is trying to launch an email import that was not created while the service is running as admin. ...
Thu, 5 Apr, 2018 at 12:31 PM
Description: After an Eclipse install, You go to launch the application and you see this error: Cause: .NET framework 4.6.2 Solution: Uninstall ....
Wed, 22 Aug, 2018 at 4:41 PM
Description: Outlook imports taking forever to render/import and tell you to "Click to Download" Software Version: All Solution: ----...
Wed, 6 Mar, 2019 at 11:23 AM
Description: Documents taking a while to render and process in Docstar Software Version: All Solution: This issue is due to not enough Processing Q...
Thu, 21 Mar, 2019 at 3:51 PM
Description: Solution: 1) Make sure the user signed in is a LOCAL OR DOMAIN ADMIN as the user might not have rights to download or install. 2) Yo...
Wed, 20 Mar, 2019 at 9:43 AM
Users that scan or import should also (in addition to the mandatory 'login' ) log into the Docstar (Epicor ECM) client as a service to enable queue ...
Wed, 6 Oct, 2021 at 2:47 PM
When our website URL changes, you will need to update the URL in your DocStar Client Application to ensure continued functionality. This will affect: Docume...
Wed, 19 Feb, 2025 at 2:11 PM
How to Manually Update the DocStar Client on a Workstation After a DocStar update, some users may need to manually update the local DocStar client on th...
Tue, 13 May, 2025 at 1:41 PM
How to Install the DocStar (Epicor ECM) Client To use features like scanning and importing on the Capture tab in DocStar (Epicor ECM), you must install the...
Tue, 24 Jun, 2025 at 1:14 PM