Docstar Client Service
Description: Reports are not being sent to all users, mostly new. Software:All Solution: Sounds like tables are not updating properly for the re...
Mon, 18 Feb, 2019 at 12:14 PM
Description: This error will appear when the client service is trying to launch an email import that was not created while the service is running as admin. ...
Thu, 5 Apr, 2018 at 12:31 PM
Description: After an Eclipse install, You go to launch the application and you see this error: Cause: .NET framework 4.6.2 Solution: Uninstall ....
Wed, 22 Aug, 2018 at 4:41 PM
Description: Outlook imports taking forever to render/import and tell you to "Click to Download" Software Version: All Solution: ----...
Wed, 6 Mar, 2019 at 11:23 AM
Description: Documents taking a while to render and process in Docstar Software Version: All Solution: This issue is due to not enough Processing Q...
Thu, 21 Mar, 2019 at 3:51 PM
Description: Solution: 1) Make sure the user signed in is a LOCAL OR DOMAIN ADMIN as the user might not have rights to download or install. 2) Yo...
Wed, 20 Mar, 2019 at 9:43 AM
Users that scan or import should also (in addition to the mandatory 'login' ) log into the Docstar (Epicor ECM) client as a service to enable queue ...
Wed, 6 Oct, 2021 at 2:47 PM
When our website URL changes, you will need to update the URL in your DocStar Client Application to ensure continued functionality. This will affect: Docume...
Wed, 19 Feb, 2025 at 2:11 PM
How to Manually Update the DocStar Client on a Workstation After a DocStar update, some users may need to manually update the local DocStar client on th...
Tue, 13 May, 2025 at 1:41 PM
How to Install the DocStar (Epicor ECM) Client To use features like scanning and importing on the Capture tab in DocStar (Epicor ECM), you must install the...
Tue, 3 Jun, 2025 at 4:24 PM